Conflict Management

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Conflict Management

Course Summary

1. Title: Conflict Management

2. Keywords/Themes:

3.
Course Description:

The
purpose of this course is to provide practical, hands on, experience in
conflict management.  The course will focus on how conflict management can
be used in a variety of work settings. 

4.
Intended Audience:

5. Learning Objectives:

  • Define
    conflict and resolution.
  • Know...
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Build and Maintaining a Collaborative Culture

Contact: Brandi Bordelon
Phone: (504) 988-1342
E-mail: trdirect@tulane.edu

Description:
Collaboration is essential to public health professionals in order to carry out their daily job duties successfully and enhance the health outcomes of the population which they serve.  This course covers why collaboration is important, how to build a collaborative culture, and barriers to effective collaboration. 

...

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Inescapable Realities in Public Health - Conflict and Collaboration: Building Competency

Contact: Brandi Bordelon
Phone: (504) 988-1342
E-mail: trdirect@tulane.edu

Description:
Have you ever found yourself in a conflict, either professional or personal, with no idea how to get out of it without simply surrendering or fighting back?  Just how is it that conflict seems to arise so often?  With all the attention that "win-win" approaches get these days, is collaboration always the best to resolve...

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Basic Supervision Skills: Supervision - Coaching

Course Summary

1. Title: Basic Supervision Skills:  Supervision – Coaching

2. Keywords/Themes:

3.
Course Description:

Supervisors
frequently engage in coaching discussions with their employees to deal with
work-related discrepancies, while fostering respectful supervisor-employee
relationships.

4.
Intended Audience: General

5. Learning Objectives:

  • Identify
    supervisor's...
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Managing Conflict in the Workplace

Contact: Brandi Bordelon
Phone: (504) 988-1342
E-mail: trdirect@tulane.edu

Description:
Conflict management skills are used in all aspects of life.  From interpersonal to work situations, all of us need these skills in one way or another.  Some of the fundamentals of effective conflict management are intuitive, and some stretch our preferred methods of dealing with others.   

Objectives:

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Conflict Management - Lessons From the Field

Contact: Brandi Bordelon
Phone: (504) 988-1342
E-mail: trdirect@tulane.edu

Description:
Conflict is a normal part of our everyday life both at home and in the workplace.  Mismanaged conflict has both direct and indirect costs as it decreases productivity, increases problems with morale and increases liability.  Conflict management is a constructive way of approaching this natural phenomenon so that the result...

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