Unified Health Communication 101
Contact: UHC Help Desk
Phone: N/A
E-mail: UHChelp@hrsa.gov
Description: The U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA) developed this course to improve patient-provider communication skills by increasing participants' awareness and knowledge of the three main factors contributing to unified health communication: health literacy, cultural competency, and LEP.
Competency: CHCM-CO8 Demonstrate understanding of cultural and linguistic appropriate practice or differences of customers and where to seek interpreter or translation services.
